TEYES LUX ONE: Incorrect Firmware Warning
Watch the LUX ONE firmware warning before choosing an update file or attempting to resolve a software problem.
Original video: TEYES LUXONE - Install incorrect firmware BEWARE on YouTube ↗
Identify the exact unit before updating
TEYES model names and firmware packages are not interchangeable. Confirm the LUX ONE hardware and the update instructions that apply to it before selecting a file.
Do not treat firmware as a general accessory fix
A camera, microphone, harness or vehicle-integration problem may have a different cause. Describe the symptom and check the relevant compatibility and connection information before assuming that a software update is the answer.
If the wrong file may have been installed
Record the model, current behaviour and the name or source of the firmware file. Contact TEYES Support for the appropriate next step rather than trying additional firmware packages from other models.